Ironically, many of these chatbots turn out to be call center workers *pretending* to be chatbots (as the Indian tech joke goes, "AI stands for 'Absent Indians'"):
https://pluralistic.net/2024/01/29/pay-no-attention/#to-the-little-man-behind-the-curtain
"We used an AI to do this" is increasingly a way of saying, "We didn't want to do this in the first place and we don't care if it's done well."
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