Cory Doctorow

By Cory Doctorow (GPG 0xBF3D9110957E5F4C)
doctorow (npub1hs3…585k).

Archived at pluralistic.net

I post long threads. If you don't like these in your timeline but want to read them, I suggest unfollowing me here and subscribing to my RSS, or my newsletter, or any of my various long-form feeds. Links at https://pluralistic.net.

Books: https://craphound.com
Blog: https://pluralistic.net
Podcast: https://craphound.com/podcast/
Kickstarter: https://www.kickstarter.com/projects/doctorow/picks-and-shovels-marty-hench-at-the-dawn-of-enshittification

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Last Notes

2026-03-26 07:58:51 UTC

Love to see that Virgin UK/O2 have blacklisted "http://detectportal.firefox.com/canonical.html" (the URL Ffox uses to invoke a captive portal, such as the ones you have to clear in order to use public hotspots with Virgin as a provider). Also nice to see that they've copyrighted the error page.
https://static.mamot.fr/media_attachments/files/116/294/411/355/725/026/original/63721e0ebc904e04.png

2026-03-26 04:35:11 UTC

Hey, EU-savvy friends. Vueling lost my baggage on a recent trip. I'm trying to file a claim with them, but the only path to do so is via their chatbot, which only produces this error:
> Sorry, this page doesn't exist. You can access all our Virtual Assistants on our Customer Services Centre
How do I open a complaint with the EC about this?

2026-03-25 07:31:39 UTC

The most important part of any law, rule or policy isn't what it permits or prohibits - it's whether you can *enforce* the law at all.
--
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2026/03/25/fact-intensive#market-definition
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2026-03-23 06:07:45 UTC

Today's threads (a thread)
Inside: Understaffing as a form of enshittification; and more!
Archived at: https://pluralistic.net/2026/03/23/nobodys-home/
#Pluralistic
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2026-03-17 15:28:50 UTC

Today's threads (a thread)
Inside: William Gibson vs Margaret Thatcher; and more!
Archived at: https://pluralistic.net/2026/03/17/technopolitics/
#Pluralistic
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2026-03-14 15:16:52 UTC

An amazing thing happened this week: a whopping bipartisan Senate majority (89:10!) passed Elizabeth Warren's housing bill, which severely limits private equity companies' ability to buy single-family homes to turn into rental properties:
https://prospect.org/2026/03/13/elizabeth-warrens-amazingly-progressive-housing-bill/
--
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2026/03/14/ill-have-what-xis-having/#binge-and-purge
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2026-03-13 03:03:27 UTC

Today's threads (a thread)
Inside: Three more AI psychoses; and more!
Archived at: https://pluralistic.net/2026/03/12/normal-technology/
#Pluralistic
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2026-03-13 02:34:09 UTC

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That's actually kind of awesome. It's the kind of thing Aaron Swartz used to do - like when he ingested every law review article ever published and used it to trace the way that oil companies' donations to law schools resulted in profs writing articles about why Big Oil can't be held liable for trashing the planet:
https://web.archive.org/web/20111129181943/https://www.stanfordlawreview.org/print/article/punitive-damages-remunerated-research-and-legal-profession
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2026-03-13 02:33:58 UTC

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Depending on why you're doing it, it can be *archiving*, or *making a search engine*:
https://pluralistic.net/2023/09/17/how-to-think-about-scraping/
Too many AI critics have started from the undeniable fact that these guys are odious creeps who boast about wanting to ruin the lives of workers and then worked backwards to find the sin. The sin isn't performing mathematical analysis on all the books ever written.
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2026-03-13 02:33:47 UTC

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We don't have to burnish their reputations by elevating them to the status of archdemons who taint everything they touch with unwashable sin. Sam Altman isn't Lex Luthor. He's just a conman:
https://open.substack.com/pub/garymarcus/p/breaking-sam-altmans-greed-and-dishonesty?r=8tdk6&utm_medium=ios
The fact that these bros are just normal assholes means that we don't have to treat everything they do as a sin. Scraping the entirety of human knowledge to make something new out of it isn't "stealing."
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2026-03-13 02:33:33 UTC

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Nor are AI bros exceptional. The stock swindlers who've blown $700b (and counting) on AI aren't cyber-Svengalis with the power to cloud investors' minds. They're just running the same con that tech has been running ever since its returns started to taper off and survival became a matter of ginning up enthusiasm for speculative new ventures.
That doesn't mean those people aren't awful shits. *Fuck those people*. It just means that they're *normal* awful shits.
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2026-03-13 02:33:18 UTC

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AI is just normal. The bubble is what drives the environmental costs. If the only LLMs were a couple big data-centers at Sandia National Labs, no one would be particularly exercised about the water and energy demands they represented. Big scientific endeavors - from NASA launches to the large Hadron Collider - often come with immense material and energy needs. The bubble causes massive, wasteful, duplicative efforts that chase diminishing returns through farcical scale.
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2026-03-13 02:33:11 UTC

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It's only the belief that AI is *exceptional* - exceptionally wicked, but exceptional nevertheless - that leads critics to decide that they are a better judge of whether a skilled worker should or should not use certain automation tools, and to make that judgment not based on the quality of the work in question, but on the moral character of the tool itself.
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2026-03-13 02:33:00 UTC

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A skilled, centaur-configured programmer learns from experience which automation tools they should trust, and under which circumstances, and guides themselves accordingly.
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2026-03-13 02:32:41 UTC

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It is *nuts* to deny the experiences these people are having. They're not vibe-coding mission-critical AWS modules. They're not generating tech debt at scale:
https://pluralistic.net/2026/01/06/1000x-liability/#graceful-failure-modes
They're just adding another automation tool to a highly automated practice, and using it when it makes sense. Perhaps they won't always choose wisely, but that's normal too. There's plenty of ways that pre-AI automation tools for software development led programmers astray.
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2026-03-13 02:32:26 UTC

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They're just treating AI like a normal technology, like a plugin. Programmers' tools have acquired useful automation plugins at regular intervals for decades - syntax checkers, advanced debuggers, automated wireframe utilities. For many programmers - including several of my acquaintance, whom I know to be both thoughtful and skilled - AI is another plugin, one they find useful enough to be modestly enthusiastic about.
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2026-03-13 02:32:16 UTC

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There are many, many skilled and reliable practitioners of technical and creative trades who've found extremely reasonable, normal ways in which AI has automated some part of their job. They aren't hyperventilating about how AI has changed everything forever and the world is about to end. They're not mistaking AI for god, or a therapist.
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2026-03-13 02:32:06 UTC

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This is an extremely *normal* tech situation: for a new technology to be promoted and productized by shitty people who have grandiose goals that would be apocalyptic should they ever come to pass - and for some people to find uses of that technology that are nevertheless beneficial to them and their communities.
The belief that AI is an exceptionally bad *technology* (as opposed to an exceptionally bad *economic bubble*) drives AI critics into their own absurd *culs-de-sac*.
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2026-03-13 02:31:45 UTC

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Others' choices that seem unwise to you might have perfectly good explanations that aren't visible from your perspective. Ultimately, the world is a better place where workers get to decide which parts of their jobs they want to automate and which parts they want to lean into.
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2026-03-13 02:31:23 UTC

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Nor is this to say that when workers get to decide when and how to use technology, we will always make wise decisions. Perhaps the hobbyist who opts for an automated soldering machine will lose out on the opportunity to refine their hand-eye coordination in ways that will have many other benefits to their practice.
Or perhaps attempting to improve their hand-eye coordination to that point will wreck so many projects that they grow discouraged and give up altogether.
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2026-03-13 02:31:15 UTC

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Reverse centaurs are trapped in capital's automation plan - to make everything faster and cheaper. But that's the result of *bosses*. It's not the result of *technology*.
This is not to say that technology is apolitical. Only a fool would imagine that there are no politics embedded in technology. But you'd be a far greater fool if you asserted that the politics of a technology were *simple*, *clear*, and *immutable*.
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2026-03-13 02:31:07 UTC

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The boss want to achieve *corporate* goals, to "sweat the assets," making maximum use of the soldering machines. The pace at which the line runs is set to be the maximum that the workers can match. The workers on the line are "reverse centaurs" - humans who are pressed into service as peripherals for machines, at a pace that is constantly at the very limit of their endurance.
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2026-03-13 02:30:57 UTC

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Think of a hobbyist who pines for an automated soldering machine. That hobbyist longs to make board-level repairs and modifications that require precision that humans struggle to match. The hobbyist is a centaur, using a machine to help achieve human goals.
Now think of a factory owner who invests in an assembly line of the same machines: that boss wants to fire a bunch of workers and make the survivors of the purge take up the slack.
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2026-03-13 02:30:48 UTC

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Automation comes in two flavors: there's automation that produces things *more quickly* (and hence more cheaply), and there's automation that makes *better* things. Generally, capital prefers to use automation to increase the pace at which things are made, while workers prefer to use automation to improve the quality of the things they make.
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2026-03-13 02:30:22 UTC

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Their utility is a function of what they *do*, not who made them or how they were sold. The *utility* of AI products is based on whether people find ways to use them that make them happy - not whether the people who made those technologies are good people, or whether the funding for the technology was fraudulent, or whether other people use the technology to harm others.
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2026-03-13 02:30:15 UTC

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It's not exceptional for these companies to lie about their products, bankrupt naive investors through stock swindles, and pitch themselves to investors as a way for capital to win the class war.
*None of this means that AI companies are good*, it just means that they are not *exceptional*. And because they aren't exceptional, the same dynamics that govern other technologies apply to AI companies' products.
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2026-03-13 02:29:58 UTC

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IBM built tabulators for Auschwitz. HP were the Pentagon's contractors for any project was so dirty no one else would touch it. We only got Unix because Bell Labs committed so many antitrust violations that they weren't allowed to productize it themselves.
It's not exceptional for AI companies to have terrible, piece-of-shit founders. It's not exceptional for these companies to participate in war crimes. It's not exceptional for these founders to want to pauperize workers.
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2026-03-13 02:29:27 UTC

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Ada Lovelace wasn't interested in making slavery more efficient, but neither was she driven by pure scientific inquiry. She invented programming to help her bet on the horses (it didn't work):
https://en.wikipedia.org/wiki/Ada_Lovelace
The silicon transistor was co-invented by William Shockley, one of history's great pieces of shit, a eugenicist who was committed to exterminating all non-white people that he never managed to ship a commercial product:
https://pluralistic.net/2021/10/24/the-traitorous-eight-and-the-battle-of-germanium-valley/
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2026-03-13 02:29:16 UTC

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Not every technology is invented by a shitty person, but shitty people and institutions are well represented (and possibly disproportionately represented) in the history of technology. Charles Babbage invented the idea of general purpose computers as a way of improving labor control on slave plantations:
https://logicmag.io/supa-dupa-skies/origin-stories-plantations-computers-and-industrial-control/
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2026-03-13 02:29:08 UTC

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That's all because of the *bubble*, and the bubble relies on the idea that AI is *exceptional*, not normal. Repeating and amplifying claims about AI's exceptionalism *helps* the AI companies, because they rely on exceptionalism to keep the capital flowing and the bubble inflating.
AI is a normal technology. It's normal for a technology to be invented by unlikable and immoral people and institutions.
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2026-03-13 02:28:55 UTC

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AI is a *normal* technology. The people who made it, and the circumstances under which it was made, are normal. Its uses and abuses are normal. That doesn't make it *good*, but it does make it *unexceptional*:
https://www.normaltech.ai/p/a-guide-to-understanding-ai-as-normal
The *exceptional* part of AI isn't the technology, it's the *bubble*. There's nothing about AI *per se* that makes it exceptionally prone to devouring our natural resources, or endangering our jobs, or abetting war crimes.
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2026-03-13 02:28:17 UTC

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This is a species of "criti-hype," which is when critics repeat the hyped-up claims of the companies they're targeting, but as criticism (think of all the people who believed and uncritically amplified the ad-tech industry's self-serving claims of being able to control our minds by "hacking our dopamine loops"):
https://peoples-things.ghost.io/youre-doing-it-wrong-notes-on-criticism-and-technology-hype/
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2026-03-13 02:28:02 UTC

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Like the delusional person who can be led deeper and deeper into a fantasy world by a chatbot, a boss's delusion that they are worth thousands of times more than their workers makes them easy prey for a chatbot *salesman* that pushes them deeper and deeper into that delusion, until they bet the whole company on it.
Now we come to the third and final novel AI psychosis, the *critics'* psychosis, that AI is an abnormally terrible *technology*.
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2026-03-13 02:27:52 UTC

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This is a powerfully erotic proposition for bosses, the realization of the libidinal fantasy in which sky-high CEO salaries can be justified by the fact that everything that happens in the company is truly, directly attributable to the boss.
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2026-03-13 02:27:28 UTC

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AI dangles the possibility of wiring that toy steering wheel directly into the drive-train, so that the company's products go directly from the boss's imagination to the public without the boss having to ask people who know how to *do things* to execute their cockamamie schemes:
https://pluralistic.net/2026/01/05/fisher-price-steering-wheel/#billionaire-solipsism
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2026-03-13 02:27:11 UTC

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Bosses are haunted by the ego-shattering knowledge that they aren't in the driver's seat: if the boss doesn't show up for work, everything continues to operate just fine. If the *workers* all stay home, the business grinds to a halt. In their secret hearts, bosses know that they're not in the driver's seat - they're in the back seat, playing with a Fisher Price steering wheel.
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2026-03-13 02:26:53 UTC

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This means that the fact that a chatbot can't do your job isn't nearly as important as the fact that an AI salesman can convince your boss to fire you and replace you with a chatbot that *can't* do your job. Bosses keep replacing humans with defective chatbots, with *catastrophic* consequences, like Amazon's cloud service crashing:
https://www.techradar.com/pro/recent-aws-outages-blamed-on-ai-tools-at-least-two-incidents-took-down-amazon-services
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2026-03-13 02:26:46 UTC

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Investors' AI psychosis is cross-fertilized by our second form of AI psychosis, which is the *bosses'* AI psychosis: bosses' bottomless passion for firing workers and replacing them with automation.
Bosses are easy marks for anything that lets them fire workers. After all, the ideal firm is one that charges infinity for its outputs (hence the market's passion for monopolies) and pays nothing for its inputs (e.g. "academic publishing").
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2026-03-13 02:26:35 UTC

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This is a great narrative trick, because it turns losing money into a virtue. If you've convinced a mark that the upside of the project is a multiple of the capital committed to it, then the more money you're losing, the better the investment seems.
So this is the first AI psychosis: the idea that we should bet the world's economy on these highly combustible GPUs and data centers with terrible unit economics and no path to break-even, much less profitability.
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2026-03-13 02:26:26 UTC

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To make AI look like a good investment, AI bosses and their pitchmen have to come up with a story that somehow addresses this phenomenon. Part of that story relies on the Byzantine premium: "Sure, you don't understand AI, but why would all these smart people commit hundreds of billions of dollars to AI if they weren't confident that they would make a lot of money from it?" In other words, "A pile of shit *this big* must have a pony underneath it *somewhere*!"
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2026-03-13 02:26:18 UTC

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Every time a user logged onto the web, it made the industry more profitable. Every generation of web tech was more profitable than the last.
Contrast this with AI: every user - paid or unpaid - an AI company signs up costs them money. Every time a user logs into a chatbot or enters a prompt, the company loses more money. The more a user uses an AI product, the more money that product loses. And each generation of AI tech loses more money than the generation that preceded it.
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2026-03-13 02:25:51 UTC

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You can't reach the $700b break-even point at $60b/year in two years, three years, *or* five years.
Now, some exceptionally valuable technologies *have* attained profitability after an extraordinarily long period in which they lost money, like the web itself. But these turnaround stories all share a common trait: they had good "unit economics. Every new web user reduced the amount of money the web industry was losing.
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2026-03-13 02:25:42 UTC

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AI's core assets - data centers and GPUs - last 2-3 years, though AI bosses insist on depreciating them over five years, which is unequivocal accounting fraud, a way to obscure the losses the companies are incurring. But it doesn't actually matter whether the assets need to be replaced every two years, every three years, or every five years, because all the AI companies *combined* are claiming no more than $60b/year in revenue (that number is grossly inflated).
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2026-03-13 02:25:28 UTC

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There's a name for this: it's called the "Byzantine premium" - that's the premium that an investment opportunity attracts by being so complicated and weird that investors don't understand it, making them easy to trick:
https://pluralistic.net/2022/03/13/the-byzantine-premium/
AI is a terrible economic phenomenon. It has lost more money than any other project in human history - $600-700b and counting, with *trillions* more demanded by the likes of OpenAI's Sam Altman.
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2026-03-13 02:25:19 UTC

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But as the AI project has required larger and larger sums to keep the wheels spinning, the usual suspects have started to run out of money, and now AI hustlers are increasingly looking to tap *public* markets for capital. They want you to invest your pension savings in their growth narrative machine, and they're relying on the fact that you don't understand the technology to trick you into handing over your money.
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2026-03-13 02:25:00 UTC

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....(hungry children, children killed in the Gaza genocide, children whose parents have been kidnapped by ICE, children whom Matt Goetz and Donald Trump trafficked for sex, children in cages at the US border, trans kids driven to self-harm and suicide after being denied care)..., nonexistent children don't want anything from you and they never make public pronouncements about whether you have their best interests at heart.
25/

2026-03-13 02:24:53 UTC

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Think of how the right concerns itself with imaginary children (unborn babies, children in Wayfair furniture; children in nonexistent pizza parlor basements, children undergoing gender confirmation surgery). These are very convenient children to advocate for, since, unlike real children...
24/

2026-03-13 02:24:20 UTC

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But that's also the *strength* of those markets, because if no one can say how big those markets might be, then who's to say that they won't be *very* big indeed?
There's a different advantage to confining your concerns to imaginary things: imaginary things don't exist, so they don't contest your public statements about them, nor do they make demands on you.
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2026-03-13 02:23:59 UTC

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But the downside is that Facebook has its own ideas about whether Google is going to absorb its market, and they are prone to forcefully make the case that this won't happen.
After a few tumultuous years, tech giants switched to promoting growth via speculative new markets - metaverse, web3, crypto, blockchain, etc. Speculative new markets are *speculative*, and the weakness of that is that no one can say how big those markets might be.
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2026-03-13 02:23:47 UTC

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At first, these companies claimed that they were on the verge of eating one another's lunches (Google would destroy Facebook with G+; Facebook would do the same to Youtube with the "pivot to video").
This has a real advantage in that one need not speculate about the potential value of Facebook's market - you only have to look at Facebook's quarterly reports.
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2026-03-13 02:23:34 UTC

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Companies can make more of their own stock on demand, simply by typing zeroes into a spreadsheet - but they can only get cash by convincing a customer, creditor or investor to part with some of their own:
https://pluralistic.net/2025/03/06/privacy-last/#exceptionally-american
Tech companies have absurdly large market shares - think of Google's 90% search dominance - and so they've spent 15+ years coming up with increasingly absurd gambits to convince investors that they will continue to grow by capturing *other* markets.
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2026-03-13 02:23:24 UTC

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But once those companies' growth slows down, investors revalue those shares at a much lower PE multiplier, which makes individual executives at the company (who are primarily paid in stock) *personally* much poorer, prompting their departure, while simultaneously kneecapping the company's ability to grow through acquisition and hiring, because a company with a falling share price has to buy things with cash, not stock.
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2026-03-13 02:23:10 UTC

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Growing companies *need* to keep growing, but not because they have "the ideology of a tumor." Growing companies' imperative to keep growing isn't ideological at all - it's material. Growth companies' stock trade at a high multiple of their "price to earnings ratio" (PE ratio), which means that they can use their stock like money when buying other companies and hiring key employees.
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2026-03-13 02:22:53 UTC

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Let's start with the investors' delusion. AI started as an investment project from the usual suspects: venture capitalists, private wealth funds, and tech monopolists with large cash reserves and ready access to loans during the cheap credit bubble. These entities are accustomed to making large, long-shot bets, and they were extremely motivated to find new markets to grow into and take over.
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2026-03-13 02:22:46 UTC

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"AI psychosis" is one of those very useful analogies, and you can tell, because "AI psychosis" has found even *more* metaphorical uses, describing *other* bad beliefs about AI. Today, I want to talk about three of these AI psychoses, and how they relate to one another: the investor AI delusion, the boss AI delusion, and the critic AI delusion.
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2026-03-13 02:22:36 UTC

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As someone with an autoimmune disorder, I am not bothered by people who describe ICE as an autoimmune disorder in which antibodies attack the host, threatening its very life. I am capable of understanding "autoimmune disorder" as referring to both a literal, medical phenomenon; *and* a figurative, political one. I have never found myself confusing one for the other.
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2026-03-13 02:22:24 UTC

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"Psychosis" here is best understood as an *analogy*, not a diagnosis, and, as already noted, there is a large cohort of very persistent people who make it their business to eradicate analogies that make reference to medical or health-related phenomena. But these analogies are very hard to kill, because they do useful work in connecting unfamiliar, novel phenomena with things we already understand.
It's true that these analogies *can* be stigmatizing, but they *needn't* be.
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2026-03-13 02:22:13 UTC

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That's the original "AI psychosis" that the term was coined to describe. As Sam Cole notes in her excellent "How to Talk to Someone Experiencing 'AI Psychosis,'" mental health practitioners are not entirely comfortable with the "psychosis" label:
https://www.404media.co/ai-psychosis-help-gemini-chatgpt-claude-chatbot-delusions/
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2026-03-13 02:21:57 UTC

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Now imagine that an obsequious tale-spinner was sitting at your elbow, helpfully noting these coincidences and fitting them into a folie-a-deux mystery play that projected a grand, paranoid narrative onto the world. Every bit of confirming evidence is lovingly cataloged, all disconfirming evidence is discounted or ignored. It's fully automated luxury QAnon - a self-baking conspiracy that harnesses an AI in service to driving you deeper and deeper into madness:
12/

2026-03-13 02:21:49 UTC

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But if you are already habituated to asking a chatbot to explain things you don't understand, it might well yes-and you into an internally consistent, entirely wrong belief - that is, a delusion.
Think of how often you noticed "42" after reading *Hitchhiker's Guide to the Galaxy*, or how many times "6-7" crops up once you've experienced a baseline of exposure to adolescents.
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2026-03-13 02:21:40 UTC

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It's possible that there are delusions that are even more rare than GSD or Morgellons that AI is surfacing. Imagine if you were prone to fleeting delusional beliefs (and whomst amongst us hasn't experienced the bedrock certainty that we put something down *right here*, only to find it somewhere else and not have any idea how that happened?). Under normal circumstances, these cognitive misfires might be fleeting moments of discomfort, quickly forgotten.
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2026-03-13 02:21:31 UTC

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Enter chatbots. Ready access to eager-to-please LLMs at every hour of the day or night means that you don't even have to find a forum full of people with the same delusion as you, nor do you have to wait for a reply to your anguished message. The LLM is always there, ready to fire back a "yes-and" improv-style response that drives you deeper and deeper into delusion:
https://pluralistic.net/2025/09/17/automating-gang-stalking-delusion/
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2026-03-13 02:21:22 UTC

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But the internet supercharged gang stalking delusion by making it easy for GSD sufferers to find one another and reinforce one another's beliefs, helping each other spin elaborate explanations for why the relatives, therapists, and friends who try to help them are actually in on the conspiracy. The result is that GSD sufferers end up ever more isolated from people who are trying mightily to save them, and more connected to people who drive them to self-harm.
8/

2026-03-13 02:21:12 UTC

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Morgellons isn't the only delusion that the internet reinforces, of course. "Gang stalking delusion" is a belief in a shadowy gang of sadistic tormentors who sneak hidden messages into song lyrics and public signage and innuendo in overheard snatches of other people's conversations. It is an incredibly damaging delusion that ruins people's lives.
Gang stalking delusion isn't new, either - as with Morgellons, there are historical accounts of it going back centuries.
7/

2026-03-13 02:21:02 UTC

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That's is why the internet era is characterized by the coherence of people with formerly fringe characteristics into organized blocs, for better (gender minorities, #MeToo) and worse (Nazis).
Morgellons is rare, but if you suffer from it, it's easy for you to locate virtually *every* other person in the world with the same delusion and for all of you to reinforce and egg on your delusional beliefs.
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2026-03-13 02:20:49 UTC

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Morgellons emerged in the 2000s, but the name refers to a 17th-century case-report of a patient who suffered from a similar delusion:
https://en.wikipedia.org/wiki/A_Letter_to_a_Friend
Morgellons is *both* a 400 year old phenomenon and an internet pathology. How can that be? Because the internet makes it easier for people with sparsely distributed traits to locate one another.
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2026-03-13 02:20:26 UTC

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It's possible for AI psychosis to be both a new and alarming phenomenon and also to be on a continuum with existing phenomena. Paranoid delusions aren't new, of course. Take "Morgellons Disease," a psychosomatic belief that you have wires growing in your body, which causes sufferers to pick at their skin to the point of creating suppurating wounds.
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2026-03-13 02:20:06 UTC

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So while we still can, let us revel in this useful term to talk about some very real pathologies in our world.
Formally, "AI psychosis" describes people who have delusions that are possibly induced, and definitely reinforced and magnified, by a chatbot. AI psychosis is clearly alarming for people whose loved ones fall prey to it, and it has been the subject of much press and popular attention, especially in the extreme cases where it has resulted in injury or death.
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2026-03-13 02:19:57 UTC

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If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2026/03/12/normal-technology/#bubble-exceptionalism
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2026-03-13 02:18:53 UTC

"AI psychosis" is one of those terms that is incredibly useful and also almost certainly going to be deprecated in smart circles in short order because it is: a) useful; b) easily colloquialized to describe related phenomena; and c) adjacent to medical issues.There's a group of people who feel very strongly any metaphor that implicates human health is intrinsically stigmatizing and must be replaced with an awkward, lengthy phrase that no one can remember and only insiders understand.
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2026-03-12 00:12:20 UTC

1081 words (48461 total) on “The Post-American Internet,” a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America #DailyWords

2026-03-11 21:13:45 UTC

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I'm also on Bluesky. Read today's thread there at:
https://bsky.app/profile/doctorow.pluralistic.net/post/3mgsrwpi2fc2v
eof/

2026-03-11 21:13:31 UTC

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You can follow these posts as a daily blog at pluralistic.net: no ads, trackers, or data-collection!
Here's today's edition: https://pluralistic.net/2026/03/11/modal-dialog-a-palooza/
--
If you prefer a newsletter, subscribe to the plura-list, which is ad-/tracker-free, and is utterly unadorned save a single daily emoji. Today's is "🦏". Suggestions solicited for future emojis!
--
You can also get a fulltext RSS feed, licensed CC BY 4.0:
https://pluralistic.net/feed/
13/

2026-03-11 21:13:19 UTC

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Recent appearances:
* Launch for Cindy's Cohn's "Privacy's Defender" (City Lights)
https://www.youtube.com/watch?v=WuVCm2PUalU
* Chicken Mating Harnesses (This Week in Tech)
https://twit.tv/shows/this-week-in-tech/episodes/1074
* The Virtual Jewel Box (U Utah)
https://tanner.utah.edu/podcast/enshittification-cory-doctorow-matthew-potolsky/
* Tanner Humanities Lecture (U Utah)
https://www.youtube.com/watch?v=i6Yf1nSyekI
* The Lost Cause
https://streets.mn/2026/03/02/book-club-the-lost-cause/
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2026-03-11 21:13:01 UTC

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Upcoming appearances (cont'd):
* #Berlin: Re:publica, May 18-20
https://re-publica.com/de/news/rp26-sprecher-cory-doctorow
* #Berlin: Enshittification at Otherland Books, May 19
https://www.otherland-berlin.de/de/event-details/cory-doctorow.html
* #HayOnWye: HowTheLightGetsIn, May 22-25
https://howthelightgetsin.org/festivals/hay/big-ideas-2
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2026-03-11 21:12:48 UTC

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Upcoming appearances:
* #Barcelona: Enshittification with Simona Levi/Xnet (Llibreria Finestres), Mar 20
https://www.llibreriafinestres.com/evento/cory-doctorow/
* #Berkeley: Bioneers keynote, Mar 27
https://conference.bioneers.org/
* #Montreal: Bronfman Lecture (McGill) Apr 10
https://www.eventbrite.ca/e/artificial-intelligence-the-ultimate-disrupter-tickets-1982706623885
* #London: Resisting Big Tech Empires (LSBU)
https://www.tickettailor.com/events/globaljusticenow/2042691
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2026-03-11 21:12:34 UTC

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My ebooks and audiobooks (from FSGxMCD, Tor Books, Head of Zeus, McSweeneys, Beacon, Verso and others) are for sale all over the net, but I sell 'em too, and when you buy 'em from me, I earn twice as much and you get books with no DRM and no license "agreements."
https://craphound.com/shop/
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2026-03-11 21:12:19 UTC

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My latest novel is "Picks and Shovels," a historical technothriller set in the Weird Era of the PC, about Ponzi schemes, techbros, and the dawn of enshittification:
https://us.macmillan.com/books/9781250865908/picksandshovels
--
My latest nonfiction book is the internationally bestselling "Enshittification: Why Everything Suddenly Got Worse and What to Do About It," from MCD/Farrar, Straus and Giroux:
https://us.macmillan.com/books/9780374619329/enshittification/
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2026-03-11 21:12:06 UTC

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Yesterday's threads: Ad-tech is fascist tech; and more!
https://mamot.fr/@pluralistic/116205834071114074
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2026-03-11 21:11:28 UTC

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#10yrsago Disgruntled IS defector dumps full details of tens of thousands of jihadis https://web.archive.org/web/20160330061315/https://news.sky.com/story/1656777/is-documents-identify-thousands-of-jihadis
#10yrsago Using distributed code-signatures to make it much harder to order secret backdoors https://arstechnica.com/information-technology/2016/03/cothority-to-apple-lets-make-secret-backdoors-impossible/
#10yrsago Open Source Initiative says standards aren’t open unless they protect security researchers and interoperability https://web.archive.org/web/20190822053758/https://www.eff.org/deeplinks/2016/03/-are-only-open-if-they-protect-security-and-interoperability
#1yrago Eggflation is excuseflation https://pluralistic.net/2025/03/10/demand-and-supply/#keep-cal-maine-and-carry-on
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2026-03-11 21:11:14 UTC

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#15yrsago Fight 8-track piracy with this 1976 record sleeve https://www.flickr.com/photos/supraterra/5516574440/in/pool-41894168726@N01
#15yrsago Michigan Republicans create “financial martial law”; appointees to replace elected local officials https://web.archive.org/web/20120409124750/http://www.dailytribune.com/articles/2011/03/10/news/doc4d78d0d4d764d009636769.txt
#10yrsago Lawsuit reveals Obama’s DoJ sabotaged Freedom of Information Act transparency https://web.archive.org/web/20160309183758/https://news.vice.com/article/it-took-a-foia-lawsuit-to-uncover-how-the-obama-administration-killed-foia-reform
#10yrsago If the FBI can force decryption backdoors, why not backdoors to turn on your phone’s camera? https://www.theguardian.com/technology/2016/mar/10/apple-fbi-could-force-us-to-turn-on-iphone-cameras-microphones
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2026-03-11 21:10:57 UTC

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#15yrsago History of the Disney Haunted Mansion’s stretching portraits https://longforgottenhauntedmansion.blogspot.com/2011/03/many-faces-ofthe-other-stretching.html
#15yrsago Readers Against DRM (logo) https://web.archive.org/web/20110311213843/https://readersbillofrights.info/RAD
#15yrsago Lost Souls: Audio adaptation of a classic vampire novel https://memex.craphound.com/2011/03/10/lost-souls-audio-adaptation-of-a-classic-vampire-novel/
#15yrsago Time‘s appraisal of the first WorldCon https://web.archive.org/web/20080906184034/https://time.com/time/magazine/article/0,9171,761661-1,00.html
#15yrsago Insipid thrift-store landscapes improved with monsters https://imgur.com/involuntary-collaborations-i-buy-other-peoples-landscape-paintings-yard-sales-goodwill-put-monsters-them-r-pics-2780-march-11-2011-Oujbl
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2026-03-11 21:10:14 UTC

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Hey look at this
* Assassination markets are legal now but Trump doesn’t have to worry https://protos.com/assassination-markets-are-legal-now-but-trump-doesnt-have-to-worry/
* You Are Being Lied to About Algorithms https://www.usermag.co/p/you-are-being-lied-to-about-algorithms
* States’ trial against Live Nation could move forward as soon as next week https://www.theverge.com/policy/892353/live-nation-ticketmaster-doj-states-settlement
* Neuromancer / Count Zero / Mona Lisa Overdrive https://macintoshgarden.org/apps/neuromancer-count-zero-mona-lisa-overdrive (h/t Kottke)
* Judge Slams Secret DOJ-Live Nation Settlement Process as "Mind-boggling" https://www.bigtechontrial.com/p/judge-slams-secret-doj-live-nation
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2026-03-11 21:09:51 UTC

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AI "journalists" prove that media bosses don't give a shit: In case there was ever any doubt.
https://mamot.fr/@pluralistic/116212494215953188
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2026-03-11 21:09:02 UTC

Today's threads (a thread)
Inside: AI "journalists" prove that media bosses don't give a shit; and more!
Archived at: https://pluralistic.net/2026/03/11/modal-dialog-a-palooza/
#Pluralistic
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2026-03-11 20:49:57 UTC

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If the purpose of a customer service department is to tell people to go fuck themselves, then a chatbot is obviously the most efficient way of delivering the service. It's not just that a chatbot charges less to tell people to go fuck themselves than a human being - the chatbot itself *means* "go fuck yourself." A chatbot is basically a "go fuck yourself" emoji. Perhaps this is why every AI icon looks like a butthole:
https://velvetshark.com/ai-company-logos-that-look-like-buttholes
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2026-03-11 20:49:43 UTC

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Incorrect immigration paperwork is a feature, not a bug, since it can be refined into a pretext to kidnap someone, imprison them in a gulag long enough to line the pockets of a Beltway Bandit with a no-bid contract to operate an onshore black site, and then deport them to a country they have no connection with, generating a fat payout for another Beltway Bandit with the no-bid contract to fly kidnapped migrants to distant hellholes.
14/

2026-03-11 20:49:32 UTC

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That's why DOGE replaced the call center reps at US Customs and Immigration with a chatbot that tells you to read a PDF and then disconnects the call:
https://pluralistic.net/2026/02/06/doge-ball/#n-600
The Trump administration doesn't want to hear from immigrants who are trying to file their bewildering paperwork correctly.
13/

2026-03-11 20:49:16 UTC

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Ironically, many of these chatbots turn out to be call center workers *pretending* to be chatbots (as the Indian tech joke goes, "AI stands for 'Absent Indians'"):
https://pluralistic.net/2024/01/29/pay-no-attention/#to-the-little-man-behind-the-curtain
"We used an AI to do this" is increasingly a way of saying, "We didn't want to do this in the first place and we don't care if it's done well."
12/

2026-03-11 20:48:59 UTC

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These companies didn't want to do customer service in the first place, so they sent the work to India. Then, once it became possible to replace Indian call center workers who weren't allowed to solve your problems with chatbots that *couldn't* resolve your problems, they fired the Indian call center workers and replaced them with chatbots.
11/

2026-03-11 20:48:44 UTC

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That turns out to be the defining characteristic of work that is turned over to AI. Think of the rapid replacement of customer service call centers with AI. Long before companies shifted their customer service to AI chatbots, they shifted the work to overseas call centers where workers were prohibited from diverging from a script that made it all but impossible to resolve your problems:
https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice
10/

2026-03-11 20:48:33 UTC

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Irrespective of the words and icons displayed in these DOM objects, they all carry the same message: "The news on this page *does not matter*."
The owners of news services view the news as a necessary evil. They aren't a news organization: they are an annoying pop-up and cookie-setting factory with an inconvenient, vestigial news entity attached to it. News exists on sufferance, and if it was possible to do away with it altogether, the owners would.
9/

2026-03-11 20:48:21 UTC

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They don't read the news, they don't consume the news. They *hate* the news. They view the news as a necessary evil within a wider gambit to deploy adware, malware, pop-ups, and auto-play video.
Rawdogging a Yahoo News article means fighting through a forest of pop-ups, pop-unders, autoplay video, interrupters, consent screens, modal dialogs, modeless dialogs - a blizzard of news-obscuring crapware that oozes contempt for the material it befogs.
8/

2026-03-11 20:48:08 UTC

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To that, I will add: every news executive should be forced to consume the news in a stock browser with no adblock, no accessibility plugins, no Reader View, none of the add-ons that make reading the web bearable:
https://pluralistic.net/2026/03/07/reader-mode/#personal-disenshittification
But in all honesty, I fear this would not make much of a difference, because I suspect that the people who oversee the design of modern news sites *don't care about the news at all*.
7/

2026-03-11 20:47:55 UTC

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Zitron's stunt stuck with me because it's so simple and so apt. Every tech designer should be forced to use a stock configuration Acer Aspire 1 for a minimum of three hours/day, just as every aviation CEO should be required to fly basic coach at least one out of three flights (and one of two long-haul flights).
6/

2026-03-11 20:47:35 UTC

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Normally the "digital divide" refers to *access* to technology, but as access becomes less and less of an issue, the real divide is between people who know how to defend themselves from the cruel indifference of technology designers and people who are helpless before their enshittificatory gambits.
5/

2026-03-11 20:47:18 UTC

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If you or I had this machine, we would immediately hunt down all those settings and nuke them from orbit, but the kind of person who buys a $238 Acer Aspire from Amazon is unlikely to know how to do any of that and will suffer through it every day, forever.
4/

2026-03-11 20:47:03 UTC

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It sucked, of course, but it sucked in a way that the median tech-informed web user has never experienced. Not only was this machine dramatically underpowered, but its defaults were set to accept all manner of CPU-consuming, screen-filling ad garbage and bloatware.
3/

2026-03-11 20:46:46 UTC

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That's "Ed, the financial sleuth." But Ed has another persona, one we don't get nearly enough of, which I delight in: "Ed the stunt journalist." For example, in 2024, Ed bought Amazon's bestselling laptop, "a $238 Acer Aspire 1 with a four-year-old Celeron N4500 Processor, 4GB of DDR4 RAM, and 128GB of slow eMMC storage" and wrote about the experience of using the internet with this popular, terrible machine:
https://www.wheresyoured.at/never-forgive-them/
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2026-03-11 20:45:35 UTC

Ed Zitron's a fantastic journalist, capable of turning a close read of AI companies' balance-sheets into an incandescent, exquisitely informed, eye-wateringly profane rant:
https://www.wheresyoured.at/the-ai-bubble-is-an-information-war/
--
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2026/03/11/modal-dialog-a-palooza/#autoplay-videos
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