https://www.bbc.co.uk/news/articles/cvgeneq9wydo
A Nando's worker who was hit in the face with a plate by a male customer says she feels "grossly let down" by the Metropolitan Police after officers eating in the restaurant failed to challenge her attacker.
Student Zahra, who did not want to give her last name, told BBC London she was assaulted on 10 March after a man complained about a highchair at the Stratford branch of Nando's in east London. She can be seen being hit by a man in restaurant CCTV footage later shared on social media.
She said she went over to two Met officers who were in the restaurant, but they allowed the man to leave the scene. The force apologised and said the case had not been "progressed promptly by officers". Zahra claims she was initially verbally abused after telling a man he would need to move to a different table in order for his baby to use a high chair, due to the restaurant layout.
She explained that after a manager became involved, the man, who was also accompanied by a woman, agreed to move.
Zahra said she was hit the face with the plate when she later served food to their table, with the attack being caught on restaurant CCTV. "I was shocked. I couldn't register what happened, I couldn't process what had happened," Zahra said.
"I remembered that there were two [police] officers already in the restaurant waiting for their food. I thought that I would be safe and that the police officers would deal with him, but that wasn't the case." Zahra said she alerted one of the officers - a female - who "didn't seem bothered" about the attack, and told her to speak to her male colleague.
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2024-08-28 19:25:06
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"content": "https://www.bbc.co.uk/news/articles/cvgeneq9wydo\n\nA Nando's worker who was hit in the face with a plate by a male customer says she feels \"grossly let down\" by the Metropolitan Police after officers eating in the restaurant failed to challenge her attacker.\n\nStudent Zahra, who did not want to give her last name, told BBC London she was assaulted on 10 March after a man complained about a highchair at the Stratford branch of Nando's in east London. She can be seen being hit by a man in restaurant CCTV footage later shared on social media.\n\nShe said she went over to two Met officers who were in the restaurant, but they allowed the man to leave the scene. The force apologised and said the case had not been \"progressed promptly by officers\". Zahra claims she was initially verbally abused after telling a man he would need to move to a different table in order for his baby to use a high chair, due to the restaurant layout.\n\nShe explained that after a manager became involved, the man, who was also accompanied by a woman, agreed to move.\n\nZahra said she was hit the face with the plate when she later served food to their table, with the attack being caught on restaurant CCTV. \"I was shocked. I couldn't register what happened, I couldn't process what had happened,\" Zahra said.\n\n\"I remembered that there were two [police] officers already in the restaurant waiting for their food. I thought that I would be safe and that the police officers would deal with him, but that wasn't the case.\" Zahra said she alerted one of the officers - a female - who \"didn't seem bothered\" about the attack, and told her to speak to her male colleague.",
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