A friend of mine bought a Librem 5 phone and dropped it, shattering the screen after just 3 days of owning it.
Purism just sent her a replacement screen at no additional cost, even though they were not obligated to so (it was clearly her fault for dropping it).
I just wanted to let fedi know that this company apparently has really good customer service.
SuperDicq /
npub16x…3d6kl
2024-08-12 20:17:37
Author Public Key
npub16xphszexcfsugeqy6vuuy5jys832hd33e2kqqkrffgfv76hvvrjq23d6klPublished at
2024-08-12 20:17:37Event JSON
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"content": "A friend of mine bought a Librem 5 phone and dropped it, shattering the screen after just 3 days of owning it.\n\nPurism just sent her a replacement screen at no additional cost, even though they were not obligated to so (it was clearly her fault for dropping it). \n\nI just wanted to let fedi know that this company apparently has really good customer service.",
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