See it as an opportunity to train your empathy for users who don't know.
I have worked with helping users for the regional government (60k+ employed) for 9y now, and so many use computers - even those who are provided with a personal one - as they come preconfigured from IT.
It's like they have no idea that settings exists. Nor that just a few super easy settings can make their UX dramatically better.
I got humbled quick about that, when starting nine years ago.
Thomas Svensson 🖖
npub1yf…k4pe5
2026-01-28 09:51:54 UTC
in reply to nevent1q…t3wa
Author Public Key
npub1yfsem0u63m9645dvytp4ys0503skn7q575wcq5w8rpvryc8e7ynqfk4pe5Seen on
wss://relay.momostr.pinkPublished at
2026-01-28 09:51:54 UTCEvent JSON
{
"id": "c86a793bae70b74bc9d033f72ee77c8b3b713446cc2406bc43db5923ca2c7c62",
"pubkey": "22619dbf9a8ecbaad1ac22c35241f47c6169f814f51d8051c718583260f9f126",
"created_at": 1769593914,
"kind": 1,
"tags": [
[
"e",
"87ac7ebcf07698115200738cc9a1e2ae181de338e61c28b1b16f9715ff4cb4c1",
"",
"root",
"c9985b530d17e39e6cc7c73b635841f53fc2f441bede8b6fff01e3d5e1e1be7d"
],
[
"proxy",
"https://fosstodon.org/@tsvenson/115972106790891754",
"web"
],
[
"p",
"c9985b530d17e39e6cc7c73b635841f53fc2f441bede8b6fff01e3d5e1e1be7d"
],
[
"proxy",
"https://fosstodon.org/users/tsvenson/statuses/115972106790891754",
"activitypub"
],
[
"L",
"pink.momostr"
],
[
"l",
"pink.momostr.activitypub:https://fosstodon.org/users/tsvenson/statuses/115972106790891754",
"pink.momostr"
],
[
"-"
]
],
"content": "See it as an opportunity to train your empathy for users who don't know.\n\nI have worked with helping users for the regional government (60k+ employed) for 9y now, and so many use computers - even those who are provided with a personal one - as they come preconfigured from IT.\n\nIt's like they have no idea that settings exists. Nor that just a few super easy settings can make their UX dramatically better.\n\nI got humbled quick about that, when starting nine years ago.",
"sig": "a75292a6be841f13270246467641fed26590d2c11155692a4fbc2b0ad667db355eae7d0f98e0f866165ed95a8f7370798fd011311dd8f13c8eaa0185ae03d415"
}