(apologies - this is long) Yeah, Etsy has always had that on my shop by default. I'm unable to change it since I am a Canadian shop.
I think Etsy may be adding some sort of alert during checkout for Americans, which is putting customers off after they hit 'purchase'. I've had like 2-3 help requests *ever* to refund after purchase, and I've had 11 in two weeks. eek.
I also add this in my description for every product to try to offset Etsy's statements that hurt sellers like me who follow CUSMA import procedures:
"We’re approved through ChitChats to ship duty-free to the U.S., so you can shop with confidence. Thank you for your patience while we navigate the recent tariff changes.”
Also, all of my packages ship with USPS labels, that's what I print off from my office. My broker takes my packages over the border and ships them directly, so tariffs are not even theoretically possible unless my broker can't get them over the border because I messed up my paperwork on the order, which has yet to happen.
I am also legally required to place a disclosure at the bottom that says *you might still see tariffs*, even though it's impossible, since they ship USPS.
Badass Britt :mastodon_lgbt:
npub170…lfmce
2026-02-07 18:00:48 UTC
in reply to nevent1q…a8mq
Author Public Key
npub170e8revyudvnn4ex0ja4jhr0974hpaztq72k9apjy9myk0mz0wzsxlfmceSeen on
wss://relay.momostr.pinkPublished at
2026-02-07 18:00:48 UTCEvent JSON
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"content": "(apologies - this is long) Yeah, Etsy has always had that on my shop by default. I'm unable to change it since I am a Canadian shop.\n\n I think Etsy may be adding some sort of alert during checkout for Americans, which is putting customers off after they hit 'purchase'. I've had like 2-3 help requests *ever* to refund after purchase, and I've had 11 in two weeks. eek.\n\nI also add this in my description for every product to try to offset Etsy's statements that hurt sellers like me who follow CUSMA import procedures:\n\n\"We’re approved through ChitChats to ship duty-free to the U.S., so you can shop with confidence. Thank you for your patience while we navigate the recent tariff changes.”\n\nAlso, all of my packages ship with USPS labels, that's what I print off from my office. My broker takes my packages over the border and ships them directly, so tariffs are not even theoretically possible unless my broker can't get them over the border because I messed up my paperwork on the order, which has yet to happen.\n\nI am also legally required to place a disclosure at the bottom that says *you might still see tariffs*, even though it's impossible, since they ship USPS.",
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