How the hell do you build a user experience for people who are maliciously ignorant about computers?
I have a client with two employees who *refuse to remember their usernames and passwords* and I get emails at least once a month saying "employee 1 can no longer access the portal."
"Why not?" I ask.
"Not sure," with a screenshot saying they input the wrong username/password.
So I have to log in, reset their password and send it to them. I've tried forcing them to set their own password...
Gardiner Bryant
npub1ft…zxvc5
2026-04-06 15:08:31 UTC
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npub1ftvvk366wuyrf0ewdk6cgwtzdeqvvfarcq44dnq2n6ty3ls4mxes4zxvc5Seen on
wss://relay.ditto.pubPublished at
2026-04-06 15:08:31 UTCEvent JSON
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