Alex@rtnVFRmedia Suffolk UK on Nostr: I've found a lot of small businesses to be way sketchier than the larger chains and ...

I've found a lot of small businesses to be way sketchier than the larger chains and they are more likely to simply ignore things like health and safety regulations *until* something bad happens, whereas larger organisations at least have enough slack to allow staff to do things like inspect equipment, flag it for maintenance etc. They also have a more adversarial attitude to their customers when there are any customer service issues..