Koz Ross on Nostr: Said reply was little more than a form email of stuff to give to their engineering ...

Said reply was little more than a form email of stuff to give to their engineering team, including things like 'printer serial number' (bit of a problem, as I don't yet have one) and 'photo/video of the problem' (how the fuck do I even submit that form of information for this question?). Absolute shitshow.