In addition it's possible to have a Safaricom line, that's doesn't have an active Mpesa account connected to it.
It's also possible people have too high a balance and a transaction gets rejected.
All that's to say there are a miriad of reasons a transaction might not complete as expected. But rest assured we always refund the BTC if the KES never reaches the destination that was input into the app. 👍
Tando.me
npub1ta…48sax
2025-10-28 15:08:02 UTC
in reply to nevent1q…y7qn
Author Public Key
npub1tand04svfdhrt7lhg6687fh0y2xvxfpr9nkkj27rqfrxfpeklldsp48saxSeen on
wss://relay.damus.ioPublished at
2025-10-28 15:08:02 UTCEvent JSON
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"content": "In addition it's possible to have a Safaricom line, that's doesn't have an active Mpesa account connected to it. \n\nIt's also possible people have too high a balance and a transaction gets rejected. \n\nAll that's to say there are a miriad of reasons a transaction might not complete as expected. But rest assured we always refund the BTC if the KES never reaches the destination that was input into the app. 👍",
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