Customer loyalty is hard to gain, hard to measure and even harder to maintain.
That is why I like this post by SeverinAlexB (npub1h2g…qkw6) sharing "6 killer questions" to gain information on how to improve your sales/landing page.
BOLT🔩FUN (npub1fun…gs0p) post: https://bolt.fun/story/best-customer-research-questions--1526
On top of these six questions, I would also add what Fred Reichheld calls the "ultimate question":
How likely are you to recommend our [product, service, business name, brand] to others? #NetPromoterScore
Are there any other questions we should be asking???
marina
npub170…u8hgu
2024-02-06 15:04:32 UTC
Author Public Key
npub17069lhtwe279umwker069lcp33aqdgew70tn5q8cu2avml3sxpsqcu8hguSeen on
wss://nos.lolPublished at
2024-02-06 15:04:32 UTCEvent JSON
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"content": "Customer loyalty is hard to gain, hard to measure and even harder to maintain. \n\nThat is why I like this post by nostr:npub1h2gg3wqf5c96u6v4uauup47myxrfx60t2608qqvszw6pqnktajcq4qqkw6 sharing \"6 killer questions\" to gain information on how to improve your sales/landing page. \n nostr:npub1funq0ywh32faz0sf7xt97japu8uk687tsysj8gndj4ehe825sq4s70gs0p post: https://bolt.fun/story/best-customer-research-questions--1526 \n\nOn top of these six questions, I would also add what Fred Reichheld calls the \"ultimate question\": \n\nHow likely are you to recommend our [product, service, business name, brand] to others? #NetPromoterScore \n\nAre there any other questions we should be asking???\n\n",
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