I am very disappointed with Andrews & Arnold Ltd (AAISP) (npub1sv0…rq9x) so far. I appreciate that it's out of their control that cityfibre took a month to install the line, but when the 1000/1000 line is running at 30/1 I expect more of a response than "please pay for us to ship you a second router" with no SLA or eta on when they expect to have the issue resolved or escalated.
Maybe I need to temper my expectations, but I very nearly cancelled the contract there and then. If this is how they treat new customers, how do I expect them to treat me in a year, two years etc.
CJ Shearwood :pmgpurple:
npub1at…xjj3x
2025-07-09 11:09:33 UTC
Author Public Key
npub1at2hkm5xe3cql03v63ceu5v7tph7lv3nresz8dh84e9z9khyc7usmxjj3xSeen on
wss://relay.momostr.pinkPublished at
2025-07-09 11:09:33 UTCEvent JSON
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