I emailed a question to a small biz I shopped at months ago and got a multi paragraph answer in less than a minute.
Wow I thought (at first)! Then I noticed a patronizing tone, the restating of my points, and a wild guess at a solution.
Don’t farm out your customer service to AI, it’s annoying.
Matthew Haughey
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2026-03-10 21:19:40 UTC
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