As organizations grow in size and complexity, there is a natural tendency to manage through proxies—indirect measures that stand in for actual results.
This is a subtle but dangerous "Day 2" behavior. The most common and insidious proxy is process.
Good process exists to serve customers, but if an organization is not vigilant, the process can become "the thing".
The focus shifts from achieving a desired outcome to correctly following the prescribed steps
#Northvolt failed on this
https://youtu.be/-XjqWdD-zhI
Henrik Ekenberg
npub1uh…aehtg
2025-06-17 12:44:15 UTC
Author Public Key
npub1uh0fjtjdpkwjsxwpfeyk9fs2370x7n2yncnzymqefl8xwj54a7zszaehtgSeen on
wss://relay.damus.ioPublished at
2025-06-17 12:44:15 UTCEvent JSON
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