npub1qmcpm5qnud8p4az4enwx0arcnw38jxyq70yzphj5xdn9va6q8s4qryv6gx (npub1qmc…v6gx) this sentence from the website had my eyebrows up as...(at best) overgenerous:
"The failures of platform companies result not from malice, but from companies' inability to manage the complexity of their userbases and products and of their own incentives under the eyes of conflicting internal and external constituencies."