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2026-04-08 13:51:59 UTC
in reply to

Cory Doctorow on Nostr: So what is process knowledge? It's all the knowledge that workers collectively carry ...

So what is process knowledge? It's all the knowledge that workers collectively carry around in their heads - hard-won lessons that span firms and divisions, that can never be adequately captured through documentation. Think of a worker at a chip fab who finds themself with a load of microprocessors that have failed QA because they become unreliable when they're run above a certain clockspeed.

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