{"type":"rich","version":"1.0","title":"erikcason wrote","author_name":"erikcason (npub1hk…v20pf)","author_url":"https://yabu.me/npub1hk0tv47ztd8kekngsuwwycje68umccjzqjr7xgjfqkm8ffcs53dqvv20pf","provider_name":"njump","provider_url":"https://yabu.me","html":"Yeah, I was management. We warned them of this happening when the executive team decided that we should have call centers. "}