2026-04-09T15:07:24Z https://yabu.me Andrews & Arnold Ltd (AAISP) https://yabu.me/npub1sv0s3rznh6j6974qduqj8nyur5cts9kpcjcahuqspgk0lrmp9wmqnfrq9x https://social.aa.net.uk/system/accounts/avatars/109/829/327/574/645/532/original/cf068997567224a1.png https://social.aa.net.uk/system/accounts/avatars/109/829/327/574/645/532/original/cf068997567224a1.png https://yabu.me/nevent1qqsrdgel8wn0t9hr3632whdzkr4qfekqa2l9efc5a86uwldqdqdahtqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvlhymdp In reply to <a href='/nevent1qqs08j0wqvhse4vx56rtw50k3k243xtwsydn54rj0nlhsn39wuedugs3rzxqk'>nevent1q…zxqk</a><br/>_________________________<br/><br/>wow, please do talk to support. We monitor every line every second and that sounds serious.<br/><br/>-- <br/>^RevK 2026-03-12T13:52:15Z https://yabu.me/nevent1qqsq7msa3tmdzx8yvwyjm2htklhy3hf0wqgc6a6uhlgfd8ktu2wg3eqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvv996ug In reply to <a href='/nevent1qqsz93ldqxtakn4hma6a9cfc503mql5yd9sgnnknucx50q4lrdyvzucz60fen'>nevent1q…0fen</a><br/>_________________________<br/><br/>Tricky to diagnose on just that - is this all calls on their BT connection to anyone, or only calls to/from you? Broadband and/or telephone services through us can usually be diagnosed by the tech support team.<br/><br/>-- <br/>^RevK 2026-03-03T07:09:19Z https://yabu.me/nevent1qqs82nke463rvng823h66dzdcqlrzcjxg56jz6a763jdh3zm033h5vqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvcxxdv7 In reply to <a href='/nevent1qqsrpjqq3m8e5gesvtrerdjf8avh02hn4q5lfasdge7azyevc2csa6grkkw7r'>nevent1q…kw7r</a><br/>_________________________<br/><br/>Sorry to hear that, how are things now?<br/><br/>-- <br/>^RevK 2025-07-20T12:16:29Z https://yabu.me/nevent1qqsz4q8yhknsu2tljcwjn5qmu0jc7v6a5a2xs9q6erxftspgt99v8rszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvagk3sj In reply to <a href='/nevent1qqs2kh5csk70y2sfw3x9pkv265v4ae8hn9x2cpx89ftwmwpw5n3rn3qdqmcgh'>nevent1q…mcgh</a><br/>_________________________<br/><br/>Well yes, good argument. But it is working as advertised. I am just exercising a note of caution that the default may be there is an early termination or minimum term cost. It may be something you can fight and win, but not necessarily simple, so check. That is all.<br/><br/>At A&amp;A we try and make things fair and simple. Generally, for us, a min term is something you can pick when ordering, impacting install price. But I don&#39;t know how other ISPs operate.<br/><br/>-- <br/>^RevK 2025-05-27T11:43:02Z https://yabu.me/nevent1qqsvvagfk88gv9e36f8slha49zng5ndsqt82xzpreaz4gh3u2u5rn5qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mve5l87e In reply to <a href='/nevent1qqstundhx2g2fgwn73nxq6msvjt75lzyyja2kljv32eqa35vhl0284ch3muds'>nevent1q…muds</a><br/>_________________________<br/><br/>Well depends on them, so be careful. The statutory cooling off period for buying goods and services on line is iffy on these matters as it is not meant as a &#34;free trial of a service&#34;, but a period in which to &#34;change your mind before before getting a service&#34;. For goods it is a &#34;change your mind after getting it&#34;, if you send good back, but not for services (as you can&#39;t send them back). So depends on their contract - you may find there are charges. So check.<br/><br/>-- <br/>^RevK 2025-05-24T11:39:00Z https://yabu.me/nevent1qqsyyqfmfcmwqy675qv4htejmkep4xwhvl9qpkw8m6pnhk9nqgn3e8qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvphw6va Little administrative note:<br/><br/>Some replies from A&amp;A may henceforth come from [@aaisp_support](<a href="https://social.aa.net.uk/@aaisp_support">https://social.aa.net.uk/@aaisp_support</a> ) ... this is an official channel of support, hosted on the same A&amp;A instance. <br/><br/>You don&#39;t need to do anything! 2025-05-06T12:22:06Z https://yabu.me/nevent1qqsxcum5np5qs6zcl3kchpwmvur79793h4v7zp453ufv3eh69hq35sqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvj0hrpq In reply to <a href='/nevent1qqsq54gnc9er00khnkdt07am3zgrlh3a8xeq3zm2gnstrpvj3xfye7czug34f'>nevent1q…g34f</a><br/>_________________________<br/><br/>The sales team may be able to ask Openreach, but may not get a different answer.<br/><br/>-- <br/>^RevK 2025-03-19T10:36:50Z https://yabu.me/nevent1qqs9zfq68ffued4rxk7azqc4mk3m8ys40ezy628lymsljpw2uh68dfczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhxefg0 In reply to <a href='/nevent1qqs0mau6kh4q0gnpt7ss8gpg25qtw90hse9yafutkr9r27e06ryhl6setyrsm'>nevent1q…yrsm</a><br/>_________________________<br/><br/>Sorry it is a big vague. We think we are on top of it for now.<br/><br/>-- <br/>^RevK 2025-03-10T13:45:24Z https://yabu.me/nevent1qqs28smx3a6f4y07s74k8wmcpa5d3hlug5rasvh96r5ccnpv07gwdtqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvvt7jrr In reply to <a href='/nevent1qqs08amjemjv4yy7xe4wgt9akz28d5cpfat3tcnfwu4vcmnpustrxrq62ruxx'>nevent1q…ruxx</a><br/>_________________________<br/><br/>We don&#39;t take credit cards though, which kind of negates the value, I think. Unless you disagree? 2025-02-19T17:27:39Z https://yabu.me/nevent1qqst38gsjh0e65mvfe926hnmwnhs5jtrv950t0jqah7atq04nrzq8wszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvt0690k In reply to <a href='/nevent1qqsrlll605h0zfn58n2yzjrw5um6k0zumj84uete90924njclpqgkfgy2z0v9'>nevent1q…z0v9</a><br/>_________________________<br/><br/>Not really no. I mean, it depends on how far away your horizon is. The reasons for this deal are explained, truthfully, in the FireBrick website post. Essentially we hold a suboptimal amount of stock. Simple as that. And we&#39;d like to bring it to a more optimal amount held. <br/><br/>Work progresses on the 3100, but it is at least a year away (guess). Schematic close to finished, but PCB layout, casework, firmware, all still to be done. So a lot left. 2025-02-19T10:54:39Z https://yabu.me/nevent1qqswqe5huyj8utcygnd9lnmp886dt6l3ff86gzn5apqucegxp8qfmzgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvg7d4uy In reply to <a href='/nevent1qqsg02200w2s33lheqjnu37py8mgg46u9daar5jmgvgaac0nyqk673q9eu6sa'>nevent1q…u6sa</a><br/>_________________________<br/><br/>What, from us?<br/><br/>-- <br/>^RevK 2025-02-05T14:06:25Z https://yabu.me/nevent1qqsvvd0zjjn2tdmr8r8zywfgex3v7slv68dk5hth8s3d5pqr3pvrpvczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvmzxrg0 In reply to <a href='/nevent1qqsz2wdaejv5fcf7m9yw9nc4xp3grz3z74qllyvqw59cw7nhqxexxws9e7g8q'>nevent1q…7g8q</a><br/>_________________________<br/><br/>Yes, we do, the regrade order form has the whole system (including, if needed, One Touch Switching) to handle moving to our &#34;use anywhere&#34; VoIP service.<br/><br/>-- <br/>^RevK 2024-12-02T13:54:13Z https://yabu.me/nevent1qqsgcgg94su9s2rjvgq2gs736nt39fdma7xkhuuskssaqgq02naf8pszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv8fmesn In reply to <a href='/nevent1qqsf3w5ff7paut6a9l3q8u8h9m34adrld4ra28ukgzf4xyxyqxhluactupp6u'>nevent1q…pp6u</a><br/>_________________________<br/><br/>No idea, good luck.<br/>-- <br/>^RevK 2024-09-19T16:22:29Z https://yabu.me/nevent1qqs9y9megtc6k5nzpfysh0sdc8gdn2em5ffll7x6f5zk5lah3ftxfugzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvk9u77y If you ever wondered about MSO texts - they are sent to lots of staff in various ways, including, in this case, a very noisy antique (1963) ASR33 teletype 🙂<br/>-- <br/>^RevK<br/> <img src="https://social.aa.net.uk/system/media_attachments/files/113/067/285/844/615/183/original/f845841c130fcb69.jpg"> <br/> 2024-09-02T09:38:42Z https://yabu.me/nevent1qqsghef8yxuwxgph0yhkyd57q5vwtpt8j4cnknxdy9g26jhe39kud0gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvjxtwsl If you ever wonder about MSO text messages - they are sent to lots of staff in various ways, including, in this case, a very noisy antique (1963) ASR33 teletype.<br/><br/>-- <br/>^RevK<br/> <img src="https://social.aa.net.uk/system/media_attachments/files/113/067/271/237/575/333/original/ebd7d86446ccfcc9.jpg"> <br/> 2024-09-02T09:35:21Z https://yabu.me/nevent1qqsgmxavm9r6tlxdsvxsg3ezrhs3c8ulfzy5g76gr9u8404pj5tsv9qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvshkvv4 In reply to <a href='/nevent1qqsxt98ggrjkuzrv6ayc3tmna4jsu523hanqeulvqesuqshq23ee0gq9ftzhq'>nevent1q…tzhq</a><br/>_________________________<br/><br/>My ops team changed peering to fix this last night, and reported to the peer.<br/><br/>-- <br/>^RevK 2024-08-26T07:32:51Z https://yabu.me/nevent1qqswc8ulgye558f3cp3phpr8vgaxlnf76rlv3ejxtjefseyrdwxm6tqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv2veypj In reply to <a href='/nevent1qqsxyq0j30g3cn3pmjulax4lepafglp5x8382tz8jnwuw9l79qjayjc5g3ypu'>nevent1q…3ypu</a><br/>_________________________<br/><br/>OK worth raising direct with TT, but if you have more details I can raise on the Tuesday call if you like.<br/><br/>-- <br/>^RevK 2024-08-23T13:06:02Z https://yabu.me/nevent1qqsyg7flayw9lawy7l5j0g9ra7ydwv4jtshgvk07plylrct82a4e7fqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhm8cqj In reply to <a href='/nevent1qqsdsn4kavmadgvyn36rtrlxu8l5uduvs7pgd07aq0aewh3ngykns4cuwt9xj'>nevent1q…t9xj</a><br/>_________________________<br/><br/>LOL, that is meant to be a closed issue at Vodfone, I&#39;ll get it re-opened. Thanks.<br/><br/>-- <br/>^RevK 2024-08-23T11:55:03Z https://yabu.me/nevent1qqsr9zmfjteqmvw2h2dlgktnzfjmf57ftt5jcrrq92xg5nn5tykqg9szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvy4lvqs In reply to <a href='/nevent1qqswzsz2thu2znf7u2e8zn834cnfp373x97kzmjpj9cgnprhv96dvtqfh5zvw'>nevent1q…5zvw</a><br/>_________________________<br/><br/>I think until 12th Sep the existing 14 day lead time on migrates is still in place.<br/><br/>But I don&#39;t know how it will go once we get to 12th.<br/><br/>There are also risks of service within 14 days (see <a href="https://www.revk.uk/2024/08/trying-out-service.html">https://www.revk.uk/2024/08/trying-out-service.html</a> for more info). I&#39;m raising that one with my MP.<br/><br/>-- <br/>^RevK 2024-08-23T11:47:41Z https://yabu.me/nevent1qqsyhkwv0r9l9j5ent9wxypch6xu6cy3lsyja3c2magqrwfj7uh6u5qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvr8fnz3 In reply to <a href='/nevent1qqsye7ayewrtlm6nxz8676fq5j5y9hlg4ftl4j9xdywnjqdw4txnclccl8lu4'>nevent1q…8lu4</a><br/>_________________________<br/><br/>I am in touch with Plusnet on that, yes, it should list an AccessLineId, and *if* there is a PSTN it should list the telephone service as ForcedCease and give last two digits.<br/><br/>Is being raised on the TOTSCO call today.<br/><br/>All good fun, thanks for testing.<br/><br/>-- <br/>^RevK 2024-08-23T11:45:51Z https://yabu.me/nevent1qqsp6msmak7dr8vc9y9gumpjkmlu75582g0c3lpwzechh72mdm8jecqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv526t7d In reply to <a href='/nevent1qqsdh079wgjcdkjw8pskd0klk8k95h80gaudk9c5aml2kw7qw2f0rlqtyyvj0'>nevent1q…yvj0</a><br/>_________________________<br/><br/>Yeh, apparently, according to Plusnet, sent at 2:45am this morning!<br/><br/>Thanks for testing.<br/><br/>Their response did not make sense, not sure how it showed to you on our order page, sorry, as we expected a BT AccessLineID and got a PartialDN (which makes no sense).<br/><br/>So a really good test, thank you - all raised with Plusnet now. 2024-08-22T14:19:09Z https://yabu.me/nevent1qqs8v0cemwh55dgse2tcze897eygy888xa75lawu05kuq3lq6lnhumszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv9ly2ua In reply to <a href='/nevent1qqstlep2qw0h2njy0r6qvg86km75pjamjhqs4q5llg4lk2hhkcjs5jge67gae'>nevent1q…7gae</a><br/>_________________________<br/><br/>Sky/Now don&#39;t work, and may not until Monday, it seems.<br/><br/>But to answer your question, yes, you can &#34;test&#34;, and get the address/surname match and match implications email, and go no further, feel free to do so.<br/><br/>-- <br/>^RevK 2024-08-22T13:19:12Z https://yabu.me/nevent1qqsdgzrdeh52d9rzp00380jrjsmaf8lhpgvj0dagdzk9qkr0nar8f6gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvu0na90 In reply to <a href='/nevent1qqs0asnpmqg2efmhlj2apzzrhl0zmps627mcynx0qs7gnduc3te5jlcte7hqt'>nevent1q…7hqt</a><br/>_________________________<br/><br/>That is fine, just checking.<br/><br/>I&#39;ll see what Hyperoptic say this afternoon.<br/><br/>So far the &#34;ramp up&#34; live OTS testing is 0/4.<br/><br/>I.e. four customers and four CPs and a problem with every single one of them.<br/><br/>This will be a fun call. I appreciate you confirming it should match.<br/><br/>-- <br/>^RevK 2024-08-22T10:40:58Z https://yabu.me/nevent1qqsxueayzvuxx9r03pkpv004x90hk2m560nyzcu3538amdxfmqjr6uszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvxfse2e In reply to <a href='/nevent1qqsrhjw5r0e4hu3465mlqslza4fydejfg46kkwhtjys5skdj7fqhzhsn7eu77'>nevent1q…eu77</a><br/>_________________________<br/><br/>I saw that...<br/><br/>So that should have been a match, thanks for letting me know, I will raise that in the call today.<br/><br/>Did it allow &#34;additional information&#34; (account number, circuit ID) as an option on that screen (I appreciate you may not have known additional details). 2024-08-22T10:12:12Z https://yabu.me/nevent1qqs26scn82nud2l8yz8qvusllslc46nq57463qqwtsr4qurgt8esf7szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvsvhyek In reply to <a href='/nevent1qqs8zndptf6etw8wedtfwtqefyufk9axf8pxl4hhudqd2jz8frqf6gg64cdnd'>nevent1q…cdnd</a><br/>_________________________<br/><br/>I cannot say, but best of luck.<br/><br/>-- <br/>^RevK 2024-08-21T13:50:11Z https://yabu.me/nevent1qqsy0sgy4f7sexk4klv88geaxy9kats0uvh7gdmuzjsx7hklkvlefdszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvg54ze3 In reply to <a href='/nevent1qqs2vcg5g7htfyyqfdr9q8h6vdh3ewxpeypg6050duwc7h38sv8razs4v86fe'>nevent1q…86fe</a><br/>_________________________<br/><br/>Yes, from tomorrow, you can do the match and not order. Or order and cancel. 2024-08-21T13:37:29Z https://yabu.me/nevent1qqs8k8d54cg60g52l9nthsw78dt36s9t2pz0lwx8ld86k55znfdx6eczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhyvn72 This may be a really odd request, but anyone want to leave us for BT, Sky, Virgin, and a few others?<br/><br/>We are live on TOTSCO (One Touch Switching) tomorrow.<br/><br/>That or someone coming to us from any such. We&#39;d like to talk about testing a live &#34;switch&#34; either way!<br/><br/>Basically, normal order form will offer &#34;One Touch Switching&#34; from some companies as of tomorrow, and all are welcome to try.<br/><br/>And we will be on list offered by other telcos to switch away from us, from tomorrow.<br/><br/>Yay! 2024-08-21T12:37:21Z https://yabu.me/nevent1qqsyksm87dnnqtnp33nje3zjll96lfd2ps3ggztnwmyk6g88xgaqz3qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvh6jnpn In reply to <a href='/nevent1qqs8dqu7ce87xxqcp2t29qvkdqfmgnkk3e2fcct0jltfanapgkyvvpgp78h6y'>nevent1q…8h6y</a><br/>_________________________<br/><br/>There was a hang today on one LNS, and lines reconnected quickly (as usual).<br/><br/>It was not what we expected, which adds a lot more clues, and looks like it eliminates even more possible causes. The moving of different types of backhaul between LNSs meant we knew exactly what was on that LNS. The changing around of which LNSs run which versions has also been interesting.<br/><br/>This will lead to more tests and more avenues of investigation this week.<br/><br/>Every clue gets us closer.<br/><br/>-- <br/>^RevK 2024-03-09T15:41:37Z https://yabu.me/nevent1qqs8dqu7ce87xxqcp2t29qvkdqfmgnkk3e2fcct0jltfanapgkyvvpgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv0h6kz7 I have tried to post some updates on the FB9000 work.<br/><br/>It is hard work. We solved the initial problem, as I said, but we have this niggling and rare issue only showing in &#34;live&#34; LNSs, and after at least a week running, and only some LNSs, and not BGP routers, and so on.<br/><br/>We are still eliminating causes, and it seems like voltage regulators is one to eliminate now.<br/><br/>We are also deploying more kit and changed LNS deployment, and narrowing the cause as much as we can.<br/><br/>Not giving up.<br/><br/>-- <br/>^RevK 2024-03-06T17:55:24Z